Your Questions... Answered.

Check out our frequently asked questions below or call us to speak with one of our experts.


General questions

We help mitigate the risks through various strategies such as forward contracts or timing the transaction to take advantage of favorable exchange rates. We charge a fixed fee of between just 0.25% and 1% from our interbank rate and a small payment fee.

Our pricing model consists of two parts: a fixed FX fee and a small, fair transfer fee. Speak to our dedicated customer service team about our competitive fees and rates. In addition, we do not charge account opening fees or monthly or annual subscription fees.

We have made our set-up simple. You can usually start using your account within hours and have 24/7 online access. After all, it’s your money, so you should be able to access it. Please reach out to our team of relationship managers who are on-hand to support you with your global payment needs.

A multi-currency business or personal account is a Montrose FX account where you can send and receive International Payments in a number of different currencies, with unique account details in your personal or business name.

You can provide these details to your customers enabling them to pay you.

Yes, we provide local unique account details in your business or personal name in the following countries:

  • Local GBP account details (BACS and Faster Payments for GBP in the UK
  • Local EUR account details (SEPA for EUR payments in the EEA)
  • Local USD account details (ACH wire and Fedwire payments in the USA)

We can also set up local collection accounts through the Montrose FX corporate account by arrangement in the following countries: Australia & Israel

Payments received into the Montrose corporate account accounts will typically reflect in your Montrose FX Account within 24-48 hours.

You can provide these details to your customers enabling them to pay you.

On your left hand control panel, click on authorized users and add in their email address. To remove, simply click delete
You can decide whether their account is restricted or full access.
Restricted access means they can see all transactions, but when they action a payment it is sent to the main account holder for approval.

A Forward Contract is an agreement to exchange money in the future at a predetermined exchange rate, providing protection against uncertain currency fluctuations. This is advantageous for businesses and individuals seeking to secure favorable rates and ensure stable cash flows when dealing internationally.


- Lock in current attractive exchange rates to mitigate future uncertainty.

- Particularly useful for small businesses managing overseas transactions. 


- Entering a Forward Contract is binding and limits taking advantage of favorable exchange rate changes.

- Some opt for partial Forward Contracts to balance risk and flexibility.

- Deposits will be required without interest accrual.

1. Click on convert
2. Choose which currency you are selling and which currency you are buying and select the date for settlement.
3. Type in the amount of the currency you want to sell OR the amount you want to buy and click get quote.
3. You will have 15 seconds to confirm of you want to go ahead. If you missed it just click get quote again!

Once you book in any trade, whether spot or forward you have made a legal commitment to complete the transaction, so it’s best to be 100% sure that you need to make the transfer before booking. If you do need to cancel, you will have to pay a cancellation fee and the difference between the exchange rate when you booked it and what it is currently.

On your dashboard you will have your accounts listed in each currency. Simply click on the account and then choose account details.

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